Horizon Financial Bank Careers
At Horizon Financial Bank we are looking for more than just employees to fill a position, we are looking for team players who will go above and beyond to ensure that our customers’ needs are met. Our customers have always been more than just an account number on a check – they are our neighbors and friends who inspire us to provide the best team possible.
In turn, HFB provides resources to empower our employees to grow their careers through professional development and the tools to succeed outside of work by providing a comprehensive benefit package and competitive salary.
If you are looking for an exciting and challenging new career, stop in to one of our locations today and see if your unique talents fit a position on the HFB team.
Horizon Financial Bank is an equal opportunity employer.
Full Time Customer Service Representative - Munich
Horizon Financial Bank is looking for a Full Time Customer Service Representative at our Munich location.
Duties and Responsibilities:
- Maintaining reception for the bank with responsibility to greet customers
- Answer the telephone, take messages and transfer calls with professional courtesy
- Opening of all new accounts
- Assist customers with questions, balance inquiries, telephone transfers, account problems, requests for photocopies, and all manner of assistance
- Conduct dozens of routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
- Recognize customer needs, promote new bank products/services, cross-sell existing products/services, and refer customers to other departments where appropriate
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers’ issues and provide relevant information
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
Requirements:
- The prospective employee should be dependable, courteous and possess excellent customer service skills.
- Strong communication, organizational and time management skills
- Attention to detail and mathematical skills
- Basic PC knowledge
- Previous bank experience is preferred, but not required
- High school diploma or equivalent required
- Training will be provided
Resumes should be mailed to:
Horizon Financial Bank
Attn: Cameron Frolik
PO Box 9
Munich, ND 58352
Resumes can be emailed to: careers@horizonfinancialbank.com